Refund Policy
Last updated: October 10, 2026
We want you to be happy with Dx Pro. This policy explains when you can get your money back.
{refundDays}-day refund on your first purchase
If Dx Pro doesn't work for you, ask for a full refund within 14 days of your first purchase of any plan: monthly, yearly or Founder Lifetime. You don't need to give a reason.
Subscription renewals
Renewal payments are not refunded. You can cancel your subscription at any time: Pro stays active until the end of the period you already paid for, and you won't be charged again.
How to ask for a refund
Write to support@dxdownloader.com with the email address used for the purchase, or the order number from your receipt. Payments are handled by Dodo Payments, our merchant of record. Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.
After a refund
Dx Pro is removed from every browser where the license was active. The free version keeps working.
Your rights
This policy doesn't limit any right you have under the consumer protection laws of your country.
Contact
Questions about a payment? Write to support@dxdownloader.com.